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Introducing the Six Marketing Success Systems (SMSS): A smarter way to think about marketing, inspired by Charlie Munger’s legendary mental models. Learn how this framework helps small businesses grow with less guesswork and more clarity. If you’re overwhelmed by tools and trends, this is the strategy you’ve been missing.
You’ve got the stars. The glowing words. The happy customers who took time out of their day to sing your praises online.
But despite all that…
The phone isn’t ringing. The inbox is quiet. The foot traffic hasn’t picked up.
What gives?
Most small business owners are worried about how to get more leads.
But what if I told you that the real problem isn’t generating more leads?
It’s the ones you’re already losing.
According to a recent study that tracked 85 businesses across 58 industries, a live person answered only 37.8% of incoming calls. Another 37.8% went to voicemail. And a staggering 24.3% received no response at all.
Have you ever wondered at the end of your day, “where did all the time go?” Seems like a lot of days, there are more things to do than there is time to do it.
That’s where AI-powered tools come into play, not as a replacement for human effort but as a powerful assistant to help automate routine tasks, boost productivity, and ultimately increase profitability.
Here’s a hard truth: businesses lose a staggering $1.6 trillion every year because they fail to retain their customers. That number is mind-boggling, but what’s more surprising? Many business owners don’t even realize it’s happening.
Customer churn — when existing customers quietly slip away — often goes unnoticed.
Did you know that 70% of customers say they’re more likely to return after receiving a loyalty reward? It’s no secret that keeping customers happy and coming back is crucial for small business success. But if you’re still relying on traditional punch cards or plastic loyalty programs, you might be missing out on a game-changing opportunity to level up your retention efforts.
When you think of loyalty programs, you might picture big brands like Starbucks, Chipotle, or McDonald’s. They’ve turned loyalty rewards into a science, keeping millions of customers coming back for more.
But what if I told you that your small business can use the same strategy — without the hefty price tag or tech team?
Are You Using the Six Marketing Success Systems Every Small Business Needs?
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