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Small Business Customer Churn

Here’s a hard truth: businesses lose a staggering $1.6 trillion every year because they fail to retain their customers. That number is mind-boggling, but what’s more surprising? Many business owners don’t even realize it’s happening. Customer churn — when existing customers quietly slip away — often goes unnoticed.

Small Business Digital Loyalty Cards

Did you know that 70% of customers say they’re more likely to return after receiving a loyalty reward? It’s no secret that keeping customers happy and coming back is crucial for small business success. But if you’re still relying on traditional punch cards or plastic loyalty programs, you might be missing out on a game-changing opportunity to level up your retention efforts.

Starbucks Loyalty Program

When you think of loyalty programs, you might picture big brands like Starbucks, Chipotle, or McDonald’s. They’ve turned loyalty rewards into a science, keeping millions of customers coming back for more. But what if I told you that your small business can use the same strategy — without the hefty price tag or tech team?

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