Traditional answering services just take messages. Our AI answers customer questions in real-time, provides information about your services, and can even schedule appointments. Your customers get immediate help, not a callback promise.

Not at all. In our experience, customers don't mind — they're just relieved someone answered. The AI sounds natural and conversational, not robotic or scripted. And think about it: your customers are already used to automated systems when they call banks, airlines, and big companies. The difference? Ours is actually helpful. It can answer questions, check availability, and book appointments in real-time.

But here's what matters more: customers hate voicemail way more than they'd ever dislike a helpful voice that actually answers. Remember, 85% of people won't even leave a message. They'd rather talk to a professional AI that solves their problem instantly than leave a voicemail and wait for a callback that might never come.

I totally understand; you can't afford to waste money. But here's the reality: you're already losing money right now. Every week you miss calls, you're handing $250+ per call to your competitors.

At $97/month, you only need to capture ONE additional job to break even. Just one. After that, everything else is pure profit you weren't getting before.

The real question isn't whether you can afford this. It's whether you can afford to keep missing calls.

The AI is smart enough to know when to route calls directly to you or your team. Urgent emergencies or complex questions get transferred — everything else gets handled automatically.

That's where the AI really shines. 40% of after-hours calls go unanswered by most contractors. The AI answers every single one, meaning you capture emergency jobs while you're off the clock without actually working 24/7.

Absolutely! The Rock Ridge Media AI plays nice with all the top business apps. The system syncs customer details and scheduled jobs into Jobber, Housecall Pro, or ServiceTitan so your dispatcher and techs see everything in one place.

Everything is tracked so you can know if you're getting your money's worth (spoiler alert: you will). You get a dashboard that shows usage and gives you a summary, transcript, and recording for each call. Additionally, you'll get an email at the conclusion of every call that includes a summary and transcript.

The AI instantly routes the call or chat to your team, so nothing falls through the cracks. Or, if you prefer, can send you a message during after-hours.

100%. All conversations are encrypted and privacy-first.

Yes! Tailor tone, responses, and workflows to fit your business perfectly. You can also control FAQs, pricing guidance ranges, service areas, and escalation rules. You can also require certain information (like gate codes, etc.) for jobs that need it.

Yes. $97/month covers up to 2 hours call answering per month (just 15 cents per minute after that). The only other cost is the one-time $497 setup fee to get everything configured for your specific business. No hidden fees, no surprises.

Yes! If your AI Concierge doesn’t book at least two jobs in your first month, your next month is completely free.

This system works automatically, 24/7, so the only way it won’t book jobs is if you’re not getting any calls in the first place. As long as the phone rings, the AI will answer it, then qualify and book customers for you.